From Editor-in-Chief
Dr Frans Y Sahusilawane: For the betterment of the industry
AGCS: Managing risk in an interconnected world
Zurich: Today's risks demand a more proactive approach
HSBC: Rising interest rate's journey will be uncomfortable
IBM: Focus internally for maximum returns on social
ASEAN: AEC: Cutting through the noise
India: Vision for the Indian insurance industry: Increase insurance penetration and sustainable growth
Pakistan: Interview with regulator - Roadmap for growth unveiled
Pakistan: Microinsurance to be the game changer
Pakistan: Curtain-raiser: Pakistan hosting the 2nd SAARC International Insurance Conference
Actuaries: 16th Global Conference of Actuaries: Actuaries need to ramp up role to remain relevant
IIS 50th Annual seminar: A gathering of big names in London
From social media to social commerce: Dream or reality? - From trust to sales
From social media to social commerce: Dream or reality? - Social media: Behind the buzz
Capital, compliance and cyber liability key issues in Australian market
Are you reinsured for terrorism losses in Australia?
The value of forensic accountancy in the claims process
Opportunity knocks in Asia
Finding blue ocean opportunities through investing
Proposed changes to the future of financial advice reforms
Managing interest rate risk in a changing regulatory environment
Legal professional privilege in Australia: Loss adjuster reports
Takaful: Rules redefining insurance's fastest-growing segment
"Groundhog Day" of the retakaful industry
Bring on tomorrow: Four questions for which every risk manager should expect an answer
Engaging corporate risk managers: The case of the ubiquitous risk manager
Engaging corporate risk managers: How can risk management be done better?
Engaging corporate risk managers: Insurance enterprise risk management: What's keeping CROs awake?
Engaging corporate risk managers: Who is it really behind that risk manager's mask?
Engaging corporate risk managers: Contingent Business Interruption - A clear view?
Flood: Mapping flood-prone areas in SE Asia
Flood: The advent of global flood products
Brokers' page: Networking for success
Life feature: The MDRT Experience 2014: Jump the curve, or miss out
Cyber liability insurance: Keyless signature infrastructure for insurance cyber
ACORD Forum Asia 2014: Built for change
A.M. Best hosts breakfast roundtable in Bali
Asian delegates join the World Federation of Insurance Intermediaries meeting in Sydney, Australia
Asia: Xchanging: Stability of insurance business makes tech a harder sell
Asia: AEC will provide significant opportunities for independent brokers
Asia: DirectAsia acquired by Hiscox
ASEAN: Majority believe rule harmonisation benefits region - Milliman
Asian countries ranked low in positive customer experiences - Capgemini
Asia: Prudential and Standard Chartered expand strategic bancassurance partnership
Australia: ASR Underwriting Agencies launches tourism industry liability policy
Australia: Take part in 2014 Australian Insurance Industry Awards
Chinese academic is recipient of 2014 John S. Bickley Founder's Award
China is world's 2nd largest agricultural insurance mart
Cigna enters Indian market
Japan's February snowstorms claims payouts forecast at US$585 mln
Malaysia confirms MH370 crashed in the southern Indian Ocean
Mongolian insurance sector on track
Great Eastern Life sets up in Myanmar
Pakistan: New rules for TPAs
Taiwan's insurance sector outlook remains stable - S&P
Some insurers cease writing new political risk insurance in Russia and Ukraine - Marsh
Lord Mayor of London to speak at IIS 50th Annual Seminar
Qatar: Insurance gap needs to be filled through public-private partnerships (PPP)
Diary of events
People on the move
The insurance business is really about trust and so social media, being a powerful form of peer influence, is key for social commerce. Insurers thus have to leverage this trust network to introduce their best products and services, thereby improving the public perception not only of them but of the whole industry.
The social media buzz talk is getting tired, if not already stale. Some think it should be taken to the next level - beyond conversations and customer feedback - to social commerce. Can social media prove its commercial viability in the insurance industry? We weigh in with a few insurers on their views.