Organised by the Hong Kong Federation of Insurers (HKFI), the prize presentation ceremony cum gala dinner of the Hong Kong Insurance Awards 2024 was successfully held on 24 October 2024 at the Regent Hong Kong.
Winners of 25 categories were revealed at the event, which was graced by the presence of distinguished guests including Financial Services and the Treasury secretary Christopher Hui, non-official members of executive council K P Chan, legislative councillor P L Chan, Financial Services and the Treasury (Financial Services) permanent secretary Salina Yan, Financial Services and the Treasury under secretary Joseph Chan, Insurance Authority (IA) chairman Stephen Yiu, IA CEO Clement Cheung, etc.
HKFI chairman Ivan Tam said, “This year marks the 10th Anniversary of the Hong Kong Insurance Awards. Over the last decade, our industry has experienced significant changes. Despite the hurdles and difficulties that we faced during the Covid-19 pandemic, we are happy to see that the city of Hong Kong and the insurance sector stands resilient, vibrant and has grown even stronger. All our efforts have paid off. According to the recent Sigma Report on World Insurance, Hong Kong has been recognised for having the highest penetration rate and the second highest density in the insurance market of the world. With total premiums of HK$550 billion, as a small city, Hong Kong ranked 16th in the world as an insurance market. This is just not a trivia that can be easily overlooked. Instead, it reflects the commitment of all stakeholders in the ecosystem, with each fulfilling their own roles. It is this spirit that has brought us together to celebrate our successes.”
Winners of Hong Kong Insurance Awards 2024
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1
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Outstanding Claims Management Award – General Insurance
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Zurich Insurance (Hong Kong)
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2
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Outstanding Claims Management Award – Life Insurance
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Prudential Hong Kong Limited
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3
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Outstanding Customer Services Award – General Insurance
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Bupa (Asia) Limited
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4
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Outstanding Customer Services Award – Life Insurance
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HSBC Life (International) Limited
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5
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Excellence in Customer Acquisition and Engagement Award
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FWD Life Insurance Company (Bermuda) Limited
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6
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Outstanding Training & Development Award
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Prudential Hong Kong Limited
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7
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Outstanding Corporate Social Responsibility Award
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Generali Hong Kong
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8
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Excellence in ESG and Sustainability Award
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Zurich Insurance (Hong Kong)
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9
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Outstanding Equal Opportunity Employer Award
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Manulife (International) Limited
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10
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Outstanding Integrated Marketing Strategies Award
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AIA International Limited
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11
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Outstanding Digital Marketing Campaign Award
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FWD Life Insurance Company (Bermuda) Limited
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12
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Outstanding MPF/Employees' Benefit Product/Service Award
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AIA International Limited
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13
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Most Innovative Product/Service Award - General Insurance
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SCOR Smart Credit
SCOR Reinsurance Company (Asia) Limited
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14
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Most Innovative Product/Service Award – Life Insurance
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Taiping GBA Elderly Care Solution
China Taiping Life Insurance (Hong Kong) Company Limited
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15
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Most Innovative Product/Service Award - Health
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Crisis OneMaster Series
FWD Life Insurance Company (Bermuda) Limited
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16
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Most Innovative Product/Service Award - Wealth
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FortuneXtra Savings Plan
AXA Hong Kong & Macau
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17
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Outstanding Campaign for Targeted Community Award
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Hoops + Health
Sun Life Hong Kong Limited
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18
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Excellence in Digital Transformation Award
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FWD Life Insurance Company (Bermuda) Limited
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19
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Best Partnership Project Award
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AXA Hong Kong & Macau
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20
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Excellence in KOL Partnership Award
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Bowtie Life Insurance Company Limited
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21
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Outstanding Risk Management Award
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Prudential Hong Kong Limited
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22
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Outstanding Reinsurance Scheme Award
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RGA Reinsurance Company, Hong Kong Branch
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23
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Outstanding Agent of the Year
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Glen Wong
AIA International Limited
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24
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Outstanding Young Professional of the Year – Intermediary
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Kelly Tong
Prudential Hong Kong Limited
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25
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Outstanding Community Intermediary of the Year
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Marcus Wong
AIA International Limited
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More highlights and photos of the event will be published at the official website at https://minisites.hkfi.org.hk/hkia/.