CIO summit focus: Impact of technology - Coordinating the chaos of insurance customer communications
    
        
            
                
            Source: Asia Insurance Review | Nov 2014
         
     
    
    
    
    
    
    
    
    Customers are communicating with insurers through numerous channels and platforms. Mr Johnny Lu from GMC Software Technology advises insurers to adopt a "ninja-like" customer communication management strategy to boost their business' top line.
    
    
    
    
    
	
        
		
        
            
                
				
					
						Archived articles are available to Magazine subscribers only.
						
						
						
						
						
					 
					
						For Full Access to
                        the magazine 
SUBSCRIBE here.