The potential of AI to boost customer experience
    
        
            
                
            Source: Asia Insurance Review | Feb 2021
         
     
    
    
    
    
    
    
    
    The COVID-19 global pandemic has shone a spotlight on the power of AI, as companies use it to predict trends in real time, personalise customer experiences and explore coronavirus treatments and vaccines.
 
 
    
    
    
    
    
	
        
		
        
            
                
				
					
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