Empathy lends a human touch to claims
    
        
            
            Source: Asia Insurance Review | Jul 2024
         
     
    
    
    
    
    
    
    
    Empathy is a vital skill in insurance claims handling. With it, insurers can build strong and trusted relationships with their customers. Moreover, technology-based solutions combined with the human connection enable the relationship to be long lasting.
 
 
 
    
    
    
    
    
	
        
		
        
            
                
				
					
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