PasarPolis, a Southeast Asian full-stack InsurTech, has announced a major expansion of its strategic partnership with Gojek, Indonesia's top on-demand service and part of the GoTo Group.
This collaboration underscores PasarPolis’ mission to democratize insurance by making it accessible to millions of Indonesians. By leveraging GoTo’s extensive digital ecosystem, PasarPolis will offer a range of seamless and affordable insurance solutions that integrate directly into everyday services like mobility, delivery, and logistics.
PasarPolis, through its strategic partner Pasarpolis Insurance Broker, secured this collaboration through a competitive tender process. The partnership includes a range of insurance products such as SafeTrip, which protects users traveling with Gojek’s mobility services. It also covers package delivery insurance for GoSend, large-scale goods delivery insurance for GoBox, and B2B2C delivery service insurance for GoKilat. All of these are integrated within PasarPolis’ full-stack ecosystem, with Tap Insure serving as the underwriter for the insurance products.
PasarPolis Insurance Broker will provide insurance brokerage by cooperating with PasarPolis to cover hundreds of millions of trips annually. Utilising its advanced technology platform, Pasarpolis Insurance Broker can efficiently manage this growing volume by automating policy issuance and claim processes, ensuring efficiency and scalability.
The platform’s ability to issue up to around one hundred policies per second, guarantees users experience simplicity and speed in obtaining insurance coverage. The seamless claim process also enhances customer satisfaction.
Mr Steven Halim, head of Transport and Logistics at Gojek, said, "Insurance plays a crucial role in our commitment to offering consumers and our driver-partners a secure and seamless experience. Hence, we continue to collaborate with various reputable insurance providers, including Pasarpolis Insurance Broker, that allow us to deliver high-quality digital insurance solutions that safeguard our consumers' daily activities, whether travelling, sending packages, or transporting goods.”
He added, "Providing protection through insurance is one of the three pillars of the #AmanBersamaGojek (#SafeWithGojek) initiative. The other two pillars, education and technology, serve as preventive measures to mitigate safety risks."
PasarPolis has been collaborating with GoTo’s ride-hailing platform Gojek since 2018, offering insurance solutions to Gojek’s vast user base. As an insurance brokerage company, PPIB offers more than 175 partnership products with more than 50 insurance partners and 40 digital ecosystem partners. GoTo is the largest digital ecosystem in Indonesia.