CATEGORIES

General Insurance Company of the Year

“For demonstrating market leadership during the qualifying period via innovation in products, services or practices, responsiveness to end-users and intermediaries, initiatives in boosting the image of insurance in society, narrowing the protection gap, and/or exceptional business growth through professionalism and sound management.”

Criteria:

• Sets leading professional standards that other insurers are measured against
• Offers an extensive range of products and services catering to the needs of both corporate and individual clients
• A partner and adviser to corporate clients in adapting to the changing risk landscape
• Narrows the protection gap of the society
• Demonstrates in-depth knowledge and understanding of the region through its strategy
• Responsive to the needs of both end-users and intermediaries
• Industry leadership as shown through:
  • Innovation in products and procedures
  • Pro-actively embracing digital and social media
  • Transparency in the selling process
  • Customer-centric service
  • Outstanding risk management and claims management experience
  • Sound management and financial results
  • Business growth
• Enhancing the image of insurance in the society

Sponsor:

PeakRe

Based at the heart of the Asia Pacific region in Hong Kong and authorized by the Office of the Commissioner of Insurance of Hong Kong (OCI), Peak Reinsurance Company Limited (Peak Re) was licensed in December 2012.

With shareholder funds of US$816.9 million as of 31 August 2016, Peak Re is committed to providing innovative and visionary reinsurance services for our clients globally.

Peak Re is now one of the few locally established reinsurance companies in Asia-Pacific, underwriting both life & health and property & casualty reinsurance business. We offer treaty reinsurance services, tailor-make risk transfer and capital management vehicles to best fit clients’ needs.

Peak Re understands that as the world economic system globalises and grows, complex new risks emerge and hence the need for new risk and capital management solutions. We work hand-in-hand with our clients to offer meaningful reinsurance solutions – solutions that address specific market challenges in support of long-term growth.

Because we listen, we make decisions with speed and integrity, we have the commitment and courage to deliver.

Peak Re is backed by Fosun International Limited and the International Finance Corporation, which respectively invested 86.93% and 13.07% in the Company. Peak Re is rated “A-” by A.M. Best.

To learn more about how Peak Re can help you achieve a better financial position and protection.

www.peak-re.com

Educational Service Provider of the Year

“For demonstrating market leadership for the period under review through the introduction of educational or training services that fill a need in the industry and enhance the standards and professionalism of (re)insurance executives.”

Criteria:

• In-depth knowledge and understanding of the market as manifested by its wide range of educational services for the industry in the local market or region
• Responsiveness to the market’s needs in developing educational/ training services, including the needs brought about by disruptive innovation
• Embracing technology to produce an optimal learning experience
• Providing leadership to the market in anticipating educational needs and providing educational solutions
• Contributes to enhancing the professionalism and educational standards of executives in the industry
• Range, relevance and quality of training programmes offered, with demonstrable improvements in attendees’ skills and knowledge

Sponsor:

AON Benfield

Aon Benfield, a division of Aon plc, is the world’s leading reinsurance intermediary and full-service capital adviser. We empower our clients to better understand, manage and transfer risk through innovative solutions and personalised access to all forms of global reinsurance capital across treaty, facultative and capital markets. As a trusted advocate, we deliver local reach to the world’s markets, an unparalleled investment in innovative analytics, including catastrophe management, actuarial and rating agency advisory.

Through our professionals’ expertise and experience, we advise clients in making optimal capital choices that will empower results and improve operational effectiveness for their business. With more than 80 offices in 50 countries, our worldwide client base has access to the broadest portfolio of integrated capital solutions and services.

To learn how Aon Benfield helps empower results, visit our website:

www.aonbenfield.com

Corporate Risk Manager of the Year

“For the individual who has shown leadership, creativity and effectiveness in enhancing his/her organisation’s risk management and/ or contributed to the promotion of risk management in Asia for the period under review.”

Criteria:

• Setting or enhancing risk management standards/framework in the organisation or industry
• Use of risk management in resolving a key challenge/loss containment for his/her organisation, with proven results
• Promotion of risk management as a philosophy and business discipline
• Innovation in the area of risk management/loss control or containment
• In-depth knowledge and understanding of his/her entity’s risks on the operational or technical level
• Advancing his/her risk management career through professional activities such as certifications, risk association involvement, etc

Sponsor:

AIG

At AIG, we provide the safety that gives companies and individuals the freedom to grow. We work to pinpoint risks and prevent them from becoming losses so our clients are free to create the future; we help our clients identify unseen risks – and stop accidents before they happen.

For nearly one hundred years, our organization has faced and managed complex risks; and provided the risk expertise and financial strength that empowers 90 million clients in more than 100 countries. Today, our organization is evolving to better meet our clients’ needs.

We’re simplifying our structure so that we work more closely with clients, provide greater transparency, and deliver value faster and more efficiently. As One AIG, we’re becoming leaner, more focused, and more profitable. We recognize the constant need for change, and we’re up to the challenge.

www.aig.com

Broker of the Year

“For demonstrating leadership through innovation in services rendered to clients, including in the digital space and risk management, while adding significant value to the insurance process in the course of generating new business for the period under review.”

Criteria:

• In-depth knowledge and understanding of the market and responsiveness to clients’ needs
• Outstanding innovation in services rendered to clients, including in risk management and other value-added services
• Professionalism and transparency in dealing with clients
• Embracing technology to offer value-added service
• Industry leadership in broking and customer service
• Boosting the image of the broking profession
• Sound financial management with proven track record of business growth and retention

Sponsor:

Tokio Marine Insurance Group

In 1879, we were established as the first insurance company in Japan. Our network now spans 483 cities in 38 countries, and we have never lost sight of conducting business with integrity, passion and quality.

Doing good and being good mean that profits are not the be all and end all of our existence, but a natural progression of doing the best for customers, employees and society. Working to be a Good Company brings us together as a united global insurance group.

We are a leading multinational insurer with presence in all the major regional markets with a broad distribution strategy utilising broker, agency, bank and direct channels. The trusted Tokio Marine brand is one of our most valuable assets. Tokio Marine is a highly customercentric organisation and we pride ourselves in putting the customer at the heart of everything we do.

Tokio Marine in Asia

Tokio Marine Asia Pte Ltd is the regional headquarters, an intermediate holding company of Tokio Marine Group and a sister company of Tokio Marine and Nichido Fire Insurance Co Ltd (Japan).

We oversee 13 group companies within Asia-Pacific – in Singapore, Malaysia, Indonesia, Thailand, Philippines, Vietnam, India and Australia. This includes 8 general insurance companies and 5 life insurance companies, employing 7,000 employees across the region.

In our commitment to expand the insurance business in the region, Tokio Marine Asia is proud to exclusively sponsor the “Broker of the Year” category for the 15th consecutive year at the 2017 Asia Insurance Industry Awards.

www.tokiomarineasia.com

Reinsurance Broker of the Year

“For demonstrating leadership through innovation in services rendered to insurers and reinsurers including in the digital arena, while adding significant value to the reinsurance process in the course of generating new business for the period under review.”

Criteria:

• In-depth knowledge and understanding of the market and responsiveness to clients’ needs
• Outstanding innovation in services rendered, including in market research, risk management and adding value
• Professionalism and transparency in dealing with clients
• Industry leadership in offering services to insurers
• Boosting the image of the profession/industry
• Sound financial management with proven track record of business growth and customer retention

Sponsor:

ToaRe

The Toa Reinsurance Company, Limited (Toa Re), was established in 1940. With the reinsurance market evolving and clients’ needs expanding, Toa Re has recognized the importance of being able to provide a diverse line of life and non-life reinsurance products to lead the market as Japan’s primary professional reinsurer.

Toa Re has successfully developed its business and maintains a strong market position in Asia through three branches in Singapore, Kuala Lumpur and Hong Kong, and the representative office in Taipei.

The company has also built its overseas network which includes subsidiaries in the US and Switzerland. Taking its cue from its head office in Tokyo, the whole Toa Re group, has contributed to insurance and reinsurance markets worldwide.

In acknowledgement of its outstanding financial profile, Toa Re has been assigned credit ratings of “A+” by Standard & Poor’s, ”A+(Superior)” by A.M. Best and “AA+” by the Japan Credit Rating Agency, Ltd., which enables Toa Re to be a long-term and stable provider of quality reinsurance products and services.

www.toare.co.jp

General Reinsurer of the Year

“For demonstrating leadership in Asia’s general (re)insurance industry through innovation in product offerings, thought leadership and enhancing the stability and security of the industry, while boosting the image of the profession during the qualifying period.”

Criteria:

• In-depth knowledge and understanding of the market, and provides value-added offerings to insurers
• Setting leadership standards that others are measured against
• Responsiveness to cedants’ needs and providing assistance in product development, service enhancement and tapping new markets
• Leadership with ability to adapt and lead the industry to meet changing needs and demands
• Offering superior service and security to clients, and partnering with insurers and other stakeholders
• Sound financial management, corporate governance and disclosure
• Industry leadership as shown through:
  • Innovation in products
  • Strong underwriting discipline
  • Efficient claims management
  • Embracing technology and digital
  • Business growth
  • Boosting the image of insurance in society

Sponsor:

MSIG

For over 100 years, MSIG has been Asia’s leading general insurer. Today, with an extensive network in Asia, including representation in every ASEAN country, as well as Australia & New Zealand, MSIG continues to grow in strength and reach. With its wealth of experience and commitment to this region, MSIG leverages on its multi-channel distribution, strong partnerships with intermediaries, and extensive geographical network to offer a wide range of insurance solutions across personal and commercial lines.

Combining global and local best practices, MSIG has about 4,500 employees across the region who strive to go above and beyond to contribute to the development of a vibrant society, and help secure a sustainable future by bringing security and safety to its customers.

As a testimony of its commitment to the region, MSIG Singapore was named the “Insurer Claims Team of the Year” at the 2016 Claims Award Asia-Pacific, and MSIG Malaysia also achieved a milestone when it was awarded “General Insurer of the Year” at the 2015 Asia Insurance Industry Awards.

In its efforts to support the (re)insurance industry in the region, MSIG is the proud sponsor of the “General Reinsurer of the Year” award for the 10th consecutive year at the 2017 Asia Insurance Industry Awards.

www.msig-asia.com

Life Reinsurer of the Year

“For demonstrating leadership in Asia’s life (re)insurance industry through innovation and thought leadership, and enhancing the stability and security of the industry while boosting the image of the profession during the qualifying period.”

Criteria:

• In-depth knowledge and understanding of the market, with published research and other value-added offerings to insurers
• Setting leadership standards that others are measured against
• Responsiveness to cedants’ needs; providing assistance to product development; service enhancement; tapping new markets; embracing technology and going digital
• Leadership with ability to adapt and lead the industry to meet changing needs and demands
• Offering superior service and security to clients, and partnering with insurers and other stakeholders
• Enabling insurers to offer products that influence the lifestyle of insureds
• Sound financial management, corporate governance and disclosure
• Industry leadership as shown through:
  • Innovation in products
  • Strong underwriting discipline
  • Embracing technology and digital
  • Effective claims management
  • Business growth
  • Boosting the image of insurance in society

Sponsor:

Muang Thai Life Assurance

Muang Thai Life Assurance Public Company Limited is one of the leading life insurance companies in Thailand known for its strength and security. The Company is committed to developing life insurance products including protection, savings and retirement products as well as services based on new innovations to specifically respond to customer needs.

Adhering to its “Customer Centric” core value, it is committed to delivering professional and excellent services through multi-distribution channel, to meet the needs of every customer group.

Muang Thai Life Assurance has set a goal to become a Digital Insurer by utilising digital systems to support all business processes, and to adapt to the rapid changes of consumer behavior in line with the Company’s core value.

It also emphasises CSR projects promoting education of youth, social and environmental quality, and cultural and religious aspects. The Company has received Insurer Financial Strength (IFS) ratings by Fitch Ratings at BBB+ and AAA (tha), outlook stable (as of 9 December 2016); and by S&P Global Ratings at BBB+ and axA+ (Asean), outlook stable (as of 13 December 2016).

It has also received awards from prestigious institutions such as the Life Insurance Company of the Year 2014 from Asia Insurance Review and the Life Insurance Company with Outstanding Management 1st Place Award for 10 consecutive years (2006-2015), which has led to the company receiving three Honorary Awards for the Life Insurance Company with Outstanding Management (2008, 2011, 2015), as well as the award for Outstanding Promotion of Micro Insurance for three consecutive years (2013-2015) from the Office of Insurance Commission.

www.muangthai.co.th

Corporate Social Responsibility Award

“For the company that has committed substantial resources and time to achieve significant and sustainable benefit to the community in social, economic, and/or environmental arenas, through non-profit-driven ventures during the qualifying period.”

Criteria:

• For solving a real need in society, with tangible and sustainable benefits to the community
• Demonstrates and provides key examples of work in a CSR programme, with details on motivation, capital resources, management and staff commitment, results and benefits
• Demonstrates socially responsible leadership in the market by pioneering and/or consistently living by a CSR-guided philosophy in its operations
• Demonstrates true “grassroots” engagement with the community and concerted commitment throughout the qualifying period
• Have policies in place to promote community and social causes among staff
• Engages employees and stakeholders in CSR campaigns
• Demonstrates evidence of the community’s support/appreciation of the CSR programme

Sponsor:

Swiss Re

The Swiss Re Group is a leading wholesale provider of reinsurance, insurance and other insurance-based forms of risk transfer. Dealing direct and working through brokers, its global client base consists of insurance companies, mid-to-large-sized corporations and public sector clients. From standard products to tailor-made coverage across all lines of business, Swiss Re deploys its capital strength, expertise and innovation power to enable the risk-taking upon which enterprise and progress in society depend. Founded in Zurich, Switzerland, in 1863, Swiss Re serves clients through a network of around 70 offices globally and is rated “AA-” by Standard & Poor’s, “Aa3” by Moody’s and “A+” by A.M. Best. Registered shares in the Swiss Re Group holding company, Swiss Re Ltd, are listed in accordance with the International Reporting Standard on the SIX Swiss Exchange and trade under the symbol SREN. For more information about Swiss Re Group, please visit: www.swissre.com or follow us on Twitter @SwissRe.

Swiss Re has been associated with Asia since 1913 and has over 1,900 employees in Asia Pacific. The company has offices in Beijing, Hong Kong, Kuala Lumpur, Mumbai, Tokyo, Seoul, Shanghai, Sydney, Singapore and Bangalore, where it operates a Global Business Solutions Centre.

www.swissre.com

Personality of the Year

“For the person who has made the most outstanding individual contribution to the (re)insurance industry in Asia for the period under review and has served the cause of insurance with a passion beyond just corporate dynamics.”

Criteria:

• Promotes the image and enhances the reputation of the insurance industry to the wider community
• Demonstrates outstanding leadership qualities and is a role model for the region’s executives through mentorship and attracting new talent to the industry
• Shows in-depth industry expertise and has used it to help the industry’s advancement in the region
• Influences the development of industry practices to enhance the stability and growth of the market
• Embraces professional standards and actively works towards boosting greater professionalism in the market
• A trailblazer paving the way for new techniques, processes or technologies to be introduced in the industry

Sponsor:

ReMark

ReMark is a global alternative distribution and consultancy company, providing end-to-end marketing and technology solutions for insurers, banks, financial institutions, associations and affinity groups.

ReMark designs and executes distribution programmes that establish and sustain brand loyalty while increasing the lifetime value and profitability of each customer.

ReMark’s customer-driven marketing culture focuses on the entire customer journey, leveraging the rapid improvements in the quality, range and accessibility of data to identify not only those most likely to buy, but those most likely to pay and stay.

With extensive multi-channel expertise, ReMark enjoys considerable competitive advantage in:

• Data Analytics
• Behavioural Insight
• Product Innovation
• Distribution Strategy
• Campaign Management
• Thought Leadership
• Creative Design and Development

The unique diversity and tenure of ReMark’s portfolio provides access to the world’s most comprehensive set of experience data for Alternative Distribution channels, while expert analysis of real customer behaviour turns information into insight – powering proven marketing strategies which optimise pathways to purchase to ensure measurable relevancy to your most profitable customers.

www.remarkgroup.com

Lifetime Achievement Award

“For the individual who has made the most outstanding long-term contribution to Asia’s (re)insurance industry in his/her career with a dedication and passion for insurance, and has helped change the course of the industry.”

Criteria:

• Shown demonstrable leadership qualities and a high level of professionalism in the industry throughout his/her career
• Demonstrated a track record in technical standards and innovation
• Contributed significantly towards developing international trading links or enhancing the insurance industry’s public image and standing in the country’s/region’s economy
• Made consistent contributions to the growth of the insurance sector, contributing to the improvements in the quality and professionalism of the industry in the country, and especially in the region
• Has recorded at least 30 years of service to the industry and has kept up with the digital scene
• Enjoys the respect and admiration of his/her peers in the industry

Sponsor:

QBE

QBE Asia Pacific is part of the Emerging Markets Division of QBE Insurance Group, one of the top 20 insurers and reinsurers worldwide. QBE Emerging Markets Division has a presence in 22 markets in Asia Pacific and Latin America.

QBE has a history of more than one century in Asia Pacific. Over the years, QBE Asia Pacific has developed a wealth of local knowledge and expertise in each of its operating markets in the region. It has also built very strong partnerships with professional insurance intermediaries. These give QBE Asia Pacific unparalleled advantages in understanding the environments in which its customers operate and the specific risks they face.

QBE believes Asia Pacific will play an even more important role in the future expansion of the Group, recognising the region as a growth engine. With a presence spanning 16 markets in the region, QBE Asia Pacific will continue to grow its business and presence through the provision of all major lines of general insurance cover for personal and commercial risks.

www.qbeap.com

Innovation of the Year

“For the most innovative product or service introduced during the qualifying period with clear and measurable impact on Asia’s insurance industry, possible region-wide application, and/or disruption that leads the industry’s push to the next level.”

Criteria:

• Extent of innovation and originality of product or service offered
• Real proof of significant and measurable impact on the industry in the region or possible region-wide application
• Proof of responsiveness to customers’ needs and wants, and/or disruption that leads the industry’s push to the next level
• Quality and effectiveness of innovation with the “X” factor highlighted
• Ease of implementation of the product/service and potential of application region-wide
• Measured proof of success of the product/service in the market

Sponsor:

Medix

Established in 2006, Medix is a global and leading provider of innovative, high quality, medical management solutions. It has regional headquarters in London, Hong Kong and Tel Aviv, and its client base exceeds 2 million members in over 90 countries. Medix offer its clients -- primarily global health & life insurers, financial groups, large corporates and government institutions -- significant value-added services in the world of healthcare. Medix’s team comprises 300 in-house doctors alongside nurses and medical admin teams and a quality accredited global network of over 3,000 specialists and 1,500 leading hospitals.

Medix is proud to provide its customers with proven better medical outcomes while controlling medical cost inflation. For example, on a yearly average, Medix has changed the initial diagnosis in 20% of the cases and improved treatment in 43% of the cases. By doing so, Medix provides its customers with fast-track solutions to the right diagnosis and optimised treatment pathways. In 55% of the cases, medical cost savings were achieved by implementing objective quality medical care. This has led to a significant improvement in overall medical quality, efficiency and cost management.

Further, Medix also provides disease prevention management services, clinical strategy consultations and medical governance services to insurers, large corporates and government institutions.
 
Believing that the accessibility, quality and sustainability of medical care are important components of social rights, Medix is very passionate about these issues and is globally fully dedicated to these activities.

www.medix-global.com

Service Provider of the Year

“For demonstrating leadership during the qualifying period in helping insurers to transform or improve their operations with clear and measurable results, and/or helping Asia’s insurance industry to enhance growth and stability.”

Criteria:

• Breadth of services provided in responding to the needs of the market
• Innovation in services that resulted in the broadening of the market
• Creating a benchmark of quality in service provision
• Service flexibility and efficiency that differentiates it from the pack
• Proof of performance in the market in terms of increased market share, productivity, revenue and/or profit
• Application and/or potential of application region-wide

Technology Initiative of the Year

“For the technology provider or insurer which introduces a breakthrough technology initiative for insurance companies, be it B2B or B2C, during the qualifying period, which innovatively addresses a significant need of the industry, boosts the image of the industry, and/or allows for measurable improvements in efficiency or profitability.”

Criteria:

• Shows a high level of innovation in addressing a real and significant need in the industry at large
• Responds to insurance companies’ operational or distribution needs
• Represents a breakthrough in the insurer’s use of technology in business, in boosting its image and leading to greater engagement and awareness amongst the public at large
• Enables significant improvement in the system of an aspect of business, leading to higher efficiency of service or greater profitability as shown by statistical evidence
• Allows for easy use and adoption region-wide growth and customer retention

Digital Insurer of the Year

“For the insurer which has transformed its organisation, embracing digital to grow its business above and beyond traditional channels”

Criteria:

• Has a long-term digital vision to grow the existing business
• Has significantly improved business processes through digital means, including engaging both internal and external stakeholders (eg, sales, operations, underwriting, etc)
• Has a digital strategy prioritising customers’ experience and ease of access to insurance
• Has extensively worked and partnered with other organisations to value-add to the industry (parallel/vertical)
• Has invested in talent to bring digital to the organisation and industry
• Has created an “innovation ready” organisation through systemic change management and embedded a culture of innovation into the organisation
• Has set leading professional standards for other insurers to be measured against
• Has contributed to enhancing the image of insurance in the digital world