News Asia23 Apr 2025

Malaysia:First of its kind assisted living add-on for personal accident launched

| 23 Apr 2025

MSIG Malaysia has launched the country's first personal accident add on that addresses a critical gap in financial protection for individuals who might experience a sudden loss of independence due to accidents or unforeseen events.

The MSIG PA Add-On: Assisted Living, a pioneering addition to its personal accident (PA) insurance portfolio, is a first-of-its-kind offering in Malaysia's general insurance market. The new add-on cover will provide policyholders with vital financial support for nursing care expenses, where traditionally, coverage for assisted living expenses has been available only through life insurance policies.

The MSIG PA Add-On: Assisted Living is available exclusively to holders of Prime PA, Individual PA and Senior Citizen PA policies. It offers financial support of up to RM5,000 ($1142) per month for a maximum of 12 months per injury, covering essential nursing care at a registered nursing home, care centre, or at home by a licensed nurse.

To qualify for claims, policyholders must be certified by a registered medical practitioner as being unable to perform at least three Activities of Daily Living (ADLs)—which include dressing, washing, toileting, mobility, transfer, and feeding. A follow-up assessment after six months is also required to confirm continued eligibility for claims reimbursement.

This add-on is designed to provide reassurance to individuals and loved ones by easing the financial burden associated with loss of independence. Whether for self-care or the well-being of elderly or disabled family members, the coverage ensures access to crucial assisted living support.

With affordable additional annual premiums starting from RM37, this add-on delivers substantial benefits while remaining accessible. Eligible policyholders include Malaysians, permanent residents, work permit holders, and their dependents, with entry eligibility ranging from 16 to 59 years old and renewability extending up to 80 years of age, subject to the respective policy type.

MSIG Malaysia CEO Chua Seck Guan said that as the first general insurer in Malaysia to provide assisted living coverage within a PA policy, MSIG Malaysia is paving the way for more accessible and affordable insurance add-ons that complement customers' existing policies for better financial protection. "We recognise the impact of sudden disabilities due to accidents on individuals and families. This add-on reflects our commitment to ensuring policyholders have access to the care and financial support they need during difficult times," he said.

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