Flooding in southern Thailand has so far affected around 2,800 vehicles, with numbers expected to rise as residents begin assessing damage to their homes and surrounding properties, said the Office of Insurance Commission (OIC).
In response, the OIC has set up the Southern Disaster Insurance Centre to coordinate with relevant agencies across all southern provinces.
The Commission is working with both life and non-life insurers to support affected individuals, urging all companies to ensure prompt and accurate claims payments.
OIC has instructed insurers to speed up claim payments to within seven days once all required documents are submitted, compared to the usual 15-day timeframe. Delays are most likely in cases requiring damage assessments or repairs, as garages and appraisers are currently struggling to carry out vehicle inspections. For total-loss cases, premium reimbursements are expected to be processed more quickly.